By Nadine Lexa
Nadine Lexa discusses the growing burden on staff and volunteers in palliative care despite seemingly ideal working conditions. People working in palliative settings face constant extreme situations and need flexibility, sensitivity, empathy and communication skills. Social overcommitment and self-sacrificing dedication can turn into burnout when negative experiences accumulate.
The article distinguishes a passionate “burn-in” from the risk of “burn-out” and lists possible signs in thoughts, emotions, physical changes, behaviour and private or professional relationships. It emphasizes that emotional contact with the suffering of others is necessary, but that boundaries and self-care are equally important.
Lexa notes that palliative care workers are exposed to high occupancy pressure, staff shortages, short hospital stays and administrative burdens. Early self-care, respect for personal limits, supervision, organizational responsibility and appreciative working conditions are essential to prevent burnout.

